FAQ

Frequently Asked Questions

Yes we do, however we only cover up to 5 mile radius from the shop.
Kindly permit up to 35 minutes from your chosen time slot for your food delivery. We consistently strive to deliver on time. As a restaurant that deeply values crafting fresh food with care and love, rather than fast food, your patience is appreciated.
you can order click + collect straight from our website – Order Now
While we don’t facilitate reservations, finding a seat is typically not a problem as a majority of our customers prefer ordering delivery or click + collect.
we are able to cater for a wide range of allergies; please ensure you advise your server so that they can ask a manager to assist. View Allergy Policy Here
Yes we got plenty of options to choose from. Feel free to ask us for recommendations.
We offer a variety of plant-based options, including plantains, rice, fried dumplings, rice and peas, coleslaw, corn, and fries. However, we feel it’s essential to be upfront about our current kitchen setup. At the moment, these dishes are prepared on the same equipment that we use for our meat-based dishes. We adhere strictly to cleanliness norms, but we understand that this might not align with the expectations of some of our vegan customers. Rest assured, we’re actively seeking out ways to rectify this, as we’re committed to catering to all dietary preferences. We truly value your understanding and patience as we navigate this improvement in our service.
We don’t have a specific kids menu yet, however you can order most of our sides that aren’t spicy. E.g. Chips, Mac & Cheese, Dumplings.
Unfortunately, our food has not been halal certified. It also really depends on what stock we receive from our suppliers. Majority of the time our supplier supplies Halal chicken. Altough the chicken may be halal, all chicken will be cooked in the same oils / grill with none halal meat. Please speak to the Manager on the day of your visit who will be able to advise you further.
We are open from wednesdays to sundays, 3pm until 10pm. Mondays and Tuesdays we are closed.
Our street soul food current menu features Afro-caribbean inspired dishes
On the home page of our website – Menu
We do understand that things go wrong from time to time. Please contact us on 03335771034 and we will be happy to sort it out.
Occasionally during busy times, we don’t show up on Deliveroo / JustEat / UberEats for a short period of time. This could be down to us needing to pause our tablet for our kitchens to catch up, to prioritise walk-ins and Click+Collect orders from our website.